Customer Service Advisor

Role: Customer Service Advisor

Location: Biggleswade (Stratton Business Park)

Hours: Monday–Friday, 8:00am – 5:30pm

Pay: £12.21 per hour

An excellent opportunity has arisen for a Customer Service Advisor to join our well-established client in Biggleswade.

This role could potentially go permanent after 12 weeks for suitable candidates.

Benefits of a Customer Service Advisor:

• Full training provided on our in-house systems
• Free onsite parking 
• Temp to perm 
• Friendly and supportive team environment 

Customer Service Advisor Duties:

• Handling inbound and outbound calls to customers and internal branches
• Processing website and internal branch orders
• Managing online chat and email communications with customers
• Tracking deliveries and liaising with courier networks
• Assisting customers with online ordering and website navigation
• General office and administrative support duties

Skills and Experience Required:

• Computer literate with good attention to detail
• Previous experience in an office-based customer service role is essential
• Strong communication skills via telephone and email
• A proactive work ethic and the ability to work well within a team

If you are interested in this Customer Service Advisor role, please apply today or call us on 01438 584444